Accessibility Statement

Last updated: 3 August 2026

Our approach

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. In practice that means semantic headings, text alternatives for images, keyboard-operable navigation, visible focus states, and colour contrast that holds up on a phone in daylight.

Known limitations

• Our quote form opens your email client rather than submitting in the browser, which may behave differently across devices
• Some hardware and technical terms are unavoidable; we explain them in plain language where we can

Accessible service

If you need us to communicate in a particular way — by email only, through a support person, or with extra notice before we arrive — tell us when you book and we will accommodate it. If mobility affects access to a door or safe, let us know so we can plan the visit properly.

Tell us about a barrier

Email admin@pvemergencylocksmith.com or call +61 3 7047 9429. Describe the page and what happened. We respond within 5 business days and will provide the information in another format if the fix takes longer.